S-CORP PHILIPPINES is a business process outsourcing (BPO)
company located in Subic Bay and Clark. S-Corp Philippines is experienced in
data-entry/data capture. We have the capacity and expertise to process any type
of data, typed or handwritten, to and from any format. Utilizing the latest
technology, supported by our in-house programmers and quality control staff, we
key thousands of documents each day from a variety of formats. We have invested
consistently not only in operator training but in validation and quality
control processes enabling us to give the highest of quality guarantees for all
data.
Organizational Structure/ Job Classification
Lessons
learned from OJT Experience
OJT or On-Job-Training is the activity of
the students wherein they are trained or prepared to a certain job or career.
It is also a requirement of a course before graduation. The students are
assigned in different branches of government or private offices wherein they
are assigned or perform their work to prepare and exposed themselves to a
chosen career. On-the-Job Training is a combination of learning yet fun
experience. Through an On-the-Job Training, students can practice what
character should they manifest when they are inside the industry. It will
generally help the students to brought out their productivity and capability.
Also, it will characterize their selves to become a young professional. From
the very beginning, it is a tough decision of choosing what company should I
conduct my OJT. Of course, the company where I can apply my knowledge at the
same time learning a lot should be my priority when choosing.
It is really a great start last
February 4 of this year. I together with my two other co-trainees undergo our
On-the-Job Training. It was a combination of excitement and nervous for me.
Excitement because I will be in a different environment for the next three
months. Nervous because adjustments might happen. New people to interact with
and new environment to adapt. My first day was okay. At first, I am still coping to a new environment with
new people. S-Corp Company is one of the Data Entry and Call Center company in
Subic Bay Freeport Zone. I am not that familiar to them that is why I need to
adjust. On my day one, the company’s personnel made us familiar with the
working environment. They explain the overall duties and process that is
happening in the company. They let us see the different IT equipment that the company
has. For my first task, I was assigned to do a layout of the company’s
floorplan through an AutoCAD process. Also, they asked us to crimped the LAN
cables. The person who is in charge of teaching me is Ms. Ana Glecie Alvarez.
She taught us things that should be learned as an IT in a certain company. For
the next task, I was assigned to inspect, troubleshoot and assemble a desktop
computer. This is because S-Corp has a lot of unused and broken desktop
computers. I find this task challenging, this is because when I was in 1st
year we were taught in one of our subjects, PC troubleshooting. Another is that
it makes me think again the knowledge that I learned in PC Assembly and
Disassembly. For the next days, we started installing softwares on the
different rooms in S-CORP. These softwares are all confidential so the mobile
phones are not allowed inside the data entry and call center rooms.
During
my stay in S-Corp, I have developed as a trainee to follow strictly on
instructions to ensure that the process is properly sequence. Ask question, if
required, to clarify your understanding about things and this prevent you for
incurring errors. I can say that I gained to work effectively and competently
in the organization. I improve my self confidence in socializing to people. I
have the initiative in doing something. I’ve learned to be flexible, because
culture is always changing, so impacting the business model and corporate
culture as well. In my 500 hours of On-the-Job
Training, I can say that the course I enrolled is exactly where I want and I
will probably stay in this profession for as long job opportunities are
present.
As a student of Gordon College, where all
the skills that are being applied to S-Corp learned, I see myself years from
now being a responsible one, intelligent and independent young IT professional
with a stable job. Working in a respectable company who I can contribute my
learnings. I will be an asset to the company which I work with. The one that
helps to the growth of the organization. Either having my own where I can use
all the knowledge from my academe plus the experience gathered from the
company. Having a strong academic knowledge given by Gordon College I see
myself fulfilling my dreams in the future.
People
Met and dealt with
It
is important to become socially active while you were in the working
environment. From the people in the company, especially those that stays for
too long, I can say that I learn a lot as an OJT. While I was in S-Corp, there
are a lot of people to whom I learned a lot. In HR Department, Ms. Ana Glecie
Alvarez, Ms. Euchabel Unating and Ms. Emily Bundang. They were the one who
conducted the interview when I was applying as a Trainee. Also, they let me
know the company’s background and even its rules and regulation.
Another is Mr. Erwin Ray Regalado,
who works as a Technical Support Engineer. I find him, a hardworking and kind
person. He is too reliable when it comes to problems that is occurring in the
company. He immediately complies to the needs of the projects and departments
of S-Corp. From him, I learned such things in networking like operating their
system, troubleshooting and installing softwares.
Also, we met the S-Corp’s General
Manager, Ms. Yvette Dasmarinas. Clearly, she treated us in a very good way. For
our first day, she lets us meet the personnel of IT department and introduced
us to them. She makes us feel like her own child whenever she teaches us.
During our OJT, she brings us food especially when we accomplished task.
IT
Skills Learned and implemented
One
of the projects that was assigned to me is to create and design a floorplan for
S-CORP PHILS. INC. Doing this project
is to enhance my knowledge and skills for creating floorplan. My background in
AutoCAD was also very useful to us in terms of designing and layout. We also
conducted PC Assembly for the company. Most of the computers not functional and
technical error that is why we troubleshoot and fixed it and to make
functional.
Problems
encountered and solutions applied
During
our 2 months of stay in S-CORP, I have encountered problem in troubleshooting.
One of the computers is very slow and hang so I fix the problem simply by
cleaning the hard drive of unwanted files and I also installed anti-virus and
anti-spyware tools. I learned from those problem and I learned to find ways on
how can I solve those problems. Because in the real-world there are always
problems on our way and solved. We just have to be patient and positive-minded.
Recommendations/Suggestions
to improve the practicum program
I
would suggest to future trainees should find a company that experience the job
descriptions that they will be performing on their future job and to bring out
their skills and knowledge in the other employees. The school and the company
partner should have a proper agreement about the functions of the students in
the workplace area.
Documentation
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